“…Hello everyone and welcome aboard your 5:15 Lakeshore eastbound train. This is Howard, I’m your customer service ambassador and I’m speaking to you from the accessibility coach 2525, that’s in the middle of this train….. I’d like to thank you for riding with us this evening, and hope you have a pleasant trip……”
“He has a really nice calm voice”, says the young man to the girl sitting next to him on the GO train. “And so clear that you can understand each word.”
“Yes, very calm and reassuring”, she nods. “Makes you feel really relaxed…”
“Do I detect an accent?” asks the young man. “You sound European…”
“Yes”, laughs the girl. “I’m from Germany. I am here for a year as an au-pair.”
“Cool. How do you like Canada so far?”
By the end of the GO train ride, the two young people have exchanged phone numbers. That was in the spring of 2017. In the summer of the same year, Howard is working the Lakeshore Eastbound Line again when a couple holding hands comes into his coach.
“Are you Howard?” asks the guy.
“Yes. I am. How can I help you?”
“We just wanted to let you know that we met because of you.”
“Oh. How is that?”
“When you did your announcement three months ago, we started talking …” explains the young man.
“… about your voice which is so calm and reassuring,” pipes up the girl.
“And now we are dating…”
“We just wanted to meet you and tell you that you were the reason we fell in love…”
It is January 2019. Howard is once again riding the Lakeshore Eastbound Line. Two familiar smiling faces show up in his coach. “We heard your voice and had to come see you again…” says the girl. “We have news”, says the guy with a proud grin. “Guess what… we got married!”
This is a true story. Howard is a friend of mine and he just shared this beautiful story with me last week. It certainly is romantic. You never know who you might meet, where and how. It also shows how we are all interconnected and how we affect others simply by how we show up or do our work. Howard’s calm voice and upbeat energy prompted two strangers to start talking, to connect and to end up getting married.
As you go about your life today, remember that anything is possible at all times. We are all connected. A smile, a friendly word, a calm voice, a helpful gesture, or some patience and understanding can make a huge difference in somebody’s life. We might connect with a number of people who might lead us to new opportunities, and we might even meet our future spouse on the go-train. Unbeknownst to us, we are all part of a bigger picture. This Universe is ruled by cause and effect and usually things happen for a reason. Let’s not forget that we are all playing an essential role as we co-create this reality with others, no matter where our day takes us.
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